FairFastRestore Pro on a new phone
Sign in with the same Apple ID or Google account you bought Pro with, then:
Settings → Restore
Restore didn't work
Contact & support
Write to a person, not a bot.
Every email is read by someone who works on the app. No ticket numbers, no canned replies.
To help us help you
- IncludeYour phone model, iOS or Android version, and the FairFast version (shown on its App Store or Google Play page).
- ScreenshotOne screenshot of the problem helps more than a long description.
- Never sendPasswords or card details. We will never ask for them.
Move your history to a new phone
There's no account, so your log lives on your phone. Take it with you in two steps:
Old phone: Settings → Export as CSV
New phone: Settings → Import from CSV
Cancel a subscription
Apple and Google handle subscriptions, so we can't cancel one for you. Cancel at least 24 hours before the period ends.
iPhone: Settings → your name → Subscriptions
Android: Play Store → profile → Payments & subscriptions
Delete your data
We hold no copy of your fasting log. Deleting it in the app removes everything; uninstalling does the same.
Settings → Delete all data
Privacy requestSomething isn't right
A timer that looks wrong, a widget that won't update, a reminder that didn't fire. Tell us what you expected and what happened.
Report a bugTell us what to build
Many things in FairFast started as an email. If something would make fasting easier for you, we'd like to hear it.
Send an ideaWe can't give medical advice. If you feel dizzy, weak or unwell while fasting, stop and eat, and talk to a healthcare professional.